Support – OnDate
We’re here to help — anytime you need us 💜
Welcome to the OnDate Support Center.
Whether you’re facing a technical issue, have a question about your account, or just want to share feedback — we’re always listening.
You can reach our team at:
📧 admin@viralbizz.com
Average response time: 24–48 hours
Frequently Asked Questions (FAQ Section):
Q1. How do I download the OnDate app?
A: OnDate will be available on the App Store soon. Once live, you can find it by searching “OnDate” or by visiting the link on our homepage.
Q2. What is the “Shuffle Partner” feature?
A: Shuffle lets you explore different AI personalities instantly — every tap brings you a new match with unique traits.
Q3. Is OnDate safe and private?
A: Absolutely. All your chats are encrypted, and your data is never shared or sold. Learn more in our Privacy Policy.
Q4. I forgot my login or lost access to my account.
A: Please email us from your registered address at support@ondate.info and we’ll help you recover it.
Q5. How can I delete my account or data?
A: Send us an email with the subject “Delete My Account.” Your data will be permanently removed within 30 days.
Q6. How do I report inappropriate AI behavior or a bug?
A: Use the in-app “Report” feature or email us with a short description and screenshot. Our moderation team reviews every report seriously.
Contact Section (at the bottom):
Still need help?
💌 Email: admin@viralbizz.com
🕒 Response time: within 24–48 hoursFor urgent issues, please include your App version, iOS version, and device model so we can assist faster.